Privacy Policy

Last updated: January 21, 2026

Sinners Paradise ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit https://www.sinnersparadise.net (the "Site"), place an order, contact us, or interact with our services.

We are a small business based in Brisbane, Queensland, Australia, and we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). If you have any questions, contact us at [hello@sinnersparadise.net] or via Instagram @sinnersparadise_apparel.

1. What Personal Information We Collect We collect personal information necessary to provide our tattoo-inspired streetwear products and services. This may include:

Name, shipping and billing address, email address, and phone number (optional) when you place an order or create an account.
Payment details (processed securely by third-party providers like Shopify Payments or Stripe—we do not store full card numbers).
Order history, preferences, and communication details (e.g., if you email us or DM on Instagram).
Automatically collected data: IP address, browser type, device information, pages visited, and time/date of access (via cookies, analytics tools, and server logs).
Any information you voluntarily provide (e.g., in reviews, messages, or tags on social media).

We do not collect sensitive information (e.g., health, racial, or religious details) unless you provide it voluntarily (and even then, we minimize it).

2. How We Collect Personal Information

Directly from you: When you shop, sign up for updates, contact us, or interact on social media.
Automatically: Through cookies, pixels, and analytics (e.g., Google Analytics for site improvement).
From third parties: Shipping carriers (e.g., Australia Post) for delivery updates, or payment processors for transaction confirmation.

3. Why We Collect, Use, and Disclose Your Personal Information We collect and use your information to:

Process and fulfill orders, including shipping and tracking.
Provide customer support and respond to inquiries.
Send order confirmations, updates, and (with your consent) marketing emails or promotions.
Improve our Site, prevent fraud, and analyze usage trends.
Comply with legal obligations (e.g., tax records or ACL requirements).

We may disclose your information to:

Service providers (e.g., Shopify for hosting, Australia Post for delivery, payment gateways for processing, email services like Klaviyo if used).
Legal authorities if required by law. We do not sell your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies We use essential cookies for Site functionality (e.g., cart, checkout). Optional cookies (analytics, advertising) help us understand usage and show relevant content. You can manage preferences via our cookie banner (if enabled) or browser settings. For more, see our cookie notice [link if you add one].

5. Data Storage and Security Your information is stored securely on Shopify’s servers (with encryption and industry-standard protections). Data may be transferred to and stored outside Australia (e.g., by Shopify in the US or other countries), but we ensure appropriate safeguards. We take reasonable steps to protect against unauthorized access, loss, or misuse, but no system is 100% secure.

6. Access, Correction, and Deletion You have the right to:

Access your personal information we hold.
Request correction if inaccurate.
Request deletion (subject to legal retention needs, e.g., tax records). Email us at [hello@sinnersparadise.net] with your request—we’ll respond within a reasonable time (usually 30 days).

7. Marketing and Communications We may send promotional emails if you opt in (e.g., during checkout or signup). You can unsubscribe anytime via the link in emails or by contacting us. We respect your choices.

8. Children’s Privacy Our Site and services are not directed to children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted here with the updated date. Significant changes may be notified via email or Site notice.

10. Contact Us For questions, complaints, or requests: Email: [hello@sinnersparadise.net] Instagram: @sinnersparadise_apparel We aim to resolve concerns quickly. If unsatisfied, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

By using our Site or services, you consent to this Privacy Policy.